Property Management Services
1) Local market knowledge and experience
We’ve been managing properties throughout Santa Barbara County since 2014. We regularly survey neighborhoods for rent rates with similar units and look for trends and changes.
2) Marketing and advertising
We promptly market your rental by placing ads on our website; local MLS; major online real estate websites such as Zillow.com, Realtor.com, Trulia.com; and other online advertising resources. We ensure your property has professional photography, a floor plan, and a virtual tour. At the property, we display signs, flyers, and banners and market your rental directly to our database of over 5,000 potential tenants.
3) Screening and qualifying applicants
During the application process, we provide all prospective tenants with a copy of our screening criteria. We screen each application for accuracy, verifiable income, credit history, rental history, and criminal background. The application and screening report is carefully evaluated by the property manager before a decision is made to approve or deny the application.
4) Lease signing and enforcement
We prepare a Lease/Rental Agreement that is reviewed and signed by each adult tenant. We enforce the terms of the Lease/Rental Agreement by monitoring the tenancy, and immediately informing the tenant and landlord of any violations. Our leases are updated regularly with new laws and rental policies.
5) Rent collection and delinquencies
Rent payments are collected and processed by our company. We offer tenants the option to have payments withdrawn automatically from their checking account, or they can pay online through our website. If rent is not received by the due date, we immediately serve the tenant with a late notice and charge a late fee. If the tenant fails to respond to the late notice, we begin legal proceedings to evict the tenant from the premises.
6) Monthly accounting and reporting
At the beginning of each month, owners receive a monthly accounting sheet as well as payment. Owner income is distributed at the beginning of the month, and payment can either be mailed or directly deposited into the owner’s bank account.
7) Maintenance and repairs
Our network of experienced and low-cost vendors ensures repairs are completed quickly, competently, and within budget. For major repairs or improvements, estimates are obtained and evaluated to determine the best value for the owner.
8) After hours emergencies
We take responsibility for owner properties 24 hours a day, 7 days a week. When an emergency occurs, tenants can call a 24-hour emergency phone number. An experienced, on-call property manager will be available to immediately address the emergency.
9) Move-out processing and re-renting
When a tenant gives notice of intent to move out, we immediately begin advertising to re-rent the unit. Once the old tenant moves out, we immediately prepare the unit for re-renting by repairing, cleaning, and if necessary, repainting the unit. We process the old tenant’s Security Deposit, deducting for move-out expenses, and damages beyond normal wear and tear. Our goal is to re-rent the unit as quickly as possible to ensure a steady rental income.
10) Evictions and legal matters
If rent is not received by the due date, and the tenant does not respond to our written and verbal request to pay, we immediately begin legal proceedings to regain possession of the unit. We work with an experienced and inexpensive eviction attorney.